State Farm® Insurance Agent John Stephens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Frank Reynolds
November 12, 2024
"Couldn't be happier with the process of switching to State Farm. Jess Burnett has been incredible -- she is kind, supportive, and extremely informed. She helped make the transition a breeze, and we're extremely confident in the decision — in large part thanks to her help!"
"Thanks for the glowing review, Frank! Jess is awesome and we are very lucky to have her! Glad to hear you had such a great experience with her! We appreciate your business very much! "
Shyanne Lanahan
October 11, 2024
"John Stephens office, specifically Carol who works here, has been AMAZING with adding, updating, canceling, all different types of policies for myself and my husband. Any questions I've had, she's answered or called me back with answers. We won't ever be insured anywhere else. Amazing service and personable people."
"Aww, thank you, Shyanne! It means a lot to us when people recognize and appreciate the efforts we take to provide the best possible insurance experience! Thank you for taking the time to leave us a review! "
John M.
October 2, 2024
"Jessica Burnett of this diligently the time to consider our needs and find the right coverage for us. Excellent service."
"Thanks, John! Everyone's insurance needs are different so we like to make sure whatever recommendation we provide is appropriate for your personal situation. Jessica won't steer you wrong! "
John Manry
September 28, 2024
"Jessica was helpful and patient as we walked through home and auto insurance options."
"We are very lucky to have Jessica here at John Stephens State Farm Agency! Thanks for taking time to leave a review. She will appreciate the shout-out! "
Lisa Stickline
September 23, 2024
"Always helpful, professional and super friendly."
"Thank you for the kind words! We try to make sure our clients have the best insurance experience possible! "
David Jones
September 10, 2024
"Top notch agency! You will not find any better service guaranteed. John and his staff go above and beyond for customers to fit their specific needs. Highly recommended!"
"Thanks, Dave! Very much appreciate your continued business and trust in my agency! "
Mike Dachino
September 7, 2024
"Always extremely helpful and easy to work with!"
"Thanks, Mike! We know insurance can sometimes be frustrating and we certainly strive to provide the best experience for our clients! I appreciate you taking a minute to post your review! "
William Martin
September 5, 2024
"Carol is awesome!"
"We agree! We think every insurance agency should have a "Carol"! We consider ourselves very lucky to have THE Carol!"
Derek D'Achino
September 5, 2024
"Everyone is very professional at this office and very confident on what they know and tell me"
"Thank you for the kind words, Derek! We appreciate your business and the continued trust you have in our office! "
Billy Haywood
September 4, 2024
"I was really impressed with Carol,she was really professional, hardworking and funny,it was a pleasure doing business with this branch."
"Thanks so much for taking the time to leave a review, Billy! I am very lucky to have Carol working with me to help take such good care of our clients! She truly is professional, hardworking and she certainly THINKS she is funny! Haha :) We appreciate you trusting us with your insurance needs! "
1994admiralblueZR1
July 26, 2024
"I’ve had State Farm my whole life. Been with John for 4 years since I moved to Jarrettsville Md. super service. Zero issues. Thank you!!!"
"Thank you for taking the time to share your insurance experience with our office! We appreciate the kind words very much! "
Loraine
July 24, 2024
"I spoke with Carol first who assisted me with issues on 2 of our vehicles. Then I had to call back & spoke with John who explained everything to me on having the claims submitted & how to get it moving. He transferred me to the claims area which there was a 5-10 minute hold time. He texted me to let me know until a claims rep came on the line. John & his staff were really professional, friendly & very helpful. Thank you!"
"Thank you so much for taking some time to post this review, Loraine! We are here to help make sure the claims process goes smoothly! "
Sue Riecke
July 15, 2024
"I have been with John Stephens office for many years. My experience when contacting their office has always been positive. They are always attentive and go above and beyond to help you. I am giving a shout out to Carol who has been Awesome to work with on my recent inquiries."
"Thank you, Sue! We appreciate your continued trust in our agency! I'm glad you had a chance to work with Carol; she's fantastic! "
Tiffany Burk
July 12, 2024
"John Stephens and his staff are amazing! They are always so helpful, patient and such a joy to deal with. They always go above and beyond to help!"
"We appreciate your business very much, Tiffany! Glad to hear we have provided you with a positive insurance experience! "
Jonathan Braun
July 10, 2024
"The John Stevens agency is great! The best local insurance agency in the areas. Highly recommend."
"Thanks, Jonathan! We certainly agree! "
Carol ONeill
June 4, 2024
"Great agent and spectacular service"
Ricky Deiterich
May 21, 2024
"Carol is fantastic to deal with and goes out of her way to help"
robin cummings
May 21, 2024
"They are always prompt with relaying information on your accounts"
Roy G
January 23, 2024
"I have been with John at State Farm in Jarrettsville MD for years now and I am very happy with the service and the fair prices on car insurance ! Today I spoke with Amber who answered all my questions and gave me prices on my truck insurance ! I recommend them to all my family and friends!!! Glen Glass - Aberdeen"
Jessica Burnett
November 3, 2023
"People are very nice and go out of way to help."
Robin Willard
April 18, 2023
"Very friendly and helpful. I would highly recommend them."
David Burnett
March 24, 2023
"The agents seam to really care and they saved me about $1200 a year!"
Rachel Plitnick
March 23, 2023
"John and his team are superstars. It’s clear they are dedicated to their clients and strive to be the best they can be in their industry."
Crystal Deiterich
March 23, 2023
"Appreciate all the help with questions as they have come up recently for my family."
jason wright
March 23, 2023
"Very professional, worked out many different price quotes for me. We found exactly what would work best and went with it. I'm very happy with the service."