State Farm® Insurance Agent John Stephens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Nichols
June 26, 2026
"Agent took the time to go over all my accounts in detail. Best office."
Emily Castillo
June 17, 2026
"Dinged my windshield and drove straight to the repair shop. Called my local State Farm office (Shout out to John Stephens and his team!) and they had a claim filed and me a scheduled for an appointment within 10 minutes. Best of all it’s fixed and didn’t cost me a dime. Thanks State Farm!"
Paul
May 26, 2026
"They have been our insurance providers for many years and have always provided great service at very rates. Would definitely recommend to anyone who was looking for any type of insurance."
Finnley Rocca
May 14, 2026
"Venturing out on your own can be costly and nerve wrecking– But John and his team made it quick and easy! My family has relied on them for over a decade now, and that's because they are a pleasure to work with. Clear, consise and they walk you through every step to get you a great rate!"
Sharon Stinnett
May 13, 2026
"Jess Burnett @ John Stephens State Farm was an absolute joy to work with! Our family has had homeowner's with State Farm forever but switched auto coverage to other companies many years ago due to my husband's military background. After covering 4 boys and surviving, later we considered switching and bundling both. Jess answered that initial inquiry call last fall and even though it wasn't advantageous for us to switch then, she kept in touch. She was patient and dedicated to finding the perfect solution and product for our family. We were able to finally bundle & switch just like it says on the commercial. And no Jon Bon Jovi did not influence me (wink, wink) but well played State Farm, it caught my attention.... I'm forever an 80s girl!!
Thanks Jess for all your hard work."
Corey DeBonte
May 12, 2026
"Carol was very informative, helped me get the best policy and price, and would highly recommend her and State Farm"
Alyssa Gehr
April 21, 2026
"Jess did an amazing job helping me and my fiancé with our insurance. 10/10 customer service!!"
Laurie Harroll
April 17, 2026
"When searching for new insurance, I received quotes from Jess Burnett. She answered all of my questions in detail and made things easy to understand. Ultimately the costs were much better than what we had previously, as was the coverage.
I highly recommend!"
Todd Webb
April 16, 2026
"Jess and the rest of the staff at John Stephens' office have always been very helpful and easy to work with. I appreciate having an insurance office I can call that is local in the neighborhood."
Mark Haley
April 12, 2026
"Very easy to deal with."
Diane King
April 10, 2026
"We have used this agency for years and appreciate their quick response to all our needs and questions."
Gary Evans
April 9, 2026
"Easy to work, made the switching process easy."
Marta Noe
April 9, 2026
"Jess and Carol were both very thorough and made the process of moving policies to State Farm painless. Highly recommend!"
Rose Mary Gall
April 8, 2026
"Have been working with John’s State Farm office for many years. And each time I need to reach out for help- Yvonne & Carol always go above and beyond to be sure my need(s) are met… no matter how confusing the facts may seem. They are great listeners and better team players. Grateful to benefit from their efforts."
Daniel Hamilton
March 25, 2026
"Jessica Burnett has gone above and beyond to assist in my planning needs. Thank you, Jessica!"
Mary Holmack
March 18, 2026
"Jessica's customer service is top notch!"
Shelly Regars
March 17, 2026
"Very helpful!!"
Kyle Deiterich
February 26, 2026
"Carol is an amazing person to work with understand everything you need and gets back to you in timely manner all the time."
Madison Rigdon
February 25, 2026
"Carol is the best!!!!"
Doug
February 24, 2026
"They were very helpful and assured that I had the coverage that I needed"
Maria Sandoval
February 16, 2026
"As a young driver getting my first car insurance on my own Carol made the process so easy and stress free . She went above and beyond going over everything my policy covered and explaining it so I could better understand . She made sure to answer any questions and concerns."
Erin Benton
February 12, 2026
"Very happy with the service I received. Just give John a call and he will make you get what you need. He explained everything so clearly and made sure I understood what I am actually signing up for."
Candi Coated Secrets
January 30, 2026
"I was very impressed with how accurate my quote was before calling to confirm everything. Carol provided excellent customer service she took the time to explain the policy clearly and never seemed frustrated by my questions. Thank you for making the process easy and helping me feel confident in starting my policy with you."
Corrine Mahla
January 22, 2026
"Jess was great to work with. She listened to my concerns and shared her thoughts and answered all my questions. She made a very daunting decision easier with her understanding and expertise. And she did not get annoyed at any time with all my questions. She made the switch a no brainer for me. Thank you Jess!"
Natascha Shaver
January 15, 2026
"This has been the easiest insurance transaction I have ever had! Jess went above and beyond to make sure we got the coverage we needed. Highly recommend!"