State Farm® Insurance Agent John Stephens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Ferguson
March 7, 2025
"Outstanding service. They explained everything in detail. Highly recommend John and his team."
"Thanks, Tim! It was a pleasure working with you. I'm glad we were able to help clear up the little issue you were having. Please let us know if there is anything else we can do for you! Very much appreciate your business. "
tj norris
March 6, 2025
"Carol O'Neill is so easy to work with. Provides quality customer support!!"
"Thank you, Mr. Norris! Carol is very good at what she does and we are lucky to have her! "
Chad Burch
March 4, 2025
"Always a great experience. Jess is knowledgeable and take time explain everything with the best details!"
"Thanks for the review, Chad! Details are important when it comes to insurance! :)"
scott fitzkee
February 24, 2025
"awesome agency, always available when needed"
"Thanks, Scott! As always, we appreciate your business very much! "
Sharon Trott
February 20, 2025
"We talked with Carol O'Neil today. She was very helpful with our policies and answer all our questions regarding our policies."
"Thank you for your continued trust in our agency! Carol takes great care of our clients! "
David Taylor
February 19, 2025
"John is extremely Knowledgeable and easy to work with. He saved me over $500 a month between car and homeowners insurance. He can help you with life insurance as well. Can’t recommend him enough."
"Thank you for the review, Dave - much appreciated! Glad we were able to save you a significant chunk of money on your home and auto insurance! It was a pleasure working with you. "
Robert Wright
February 8, 2025
"Thanks for explaining my insurance options."
"Thanks for taking the time to leave us a review! We are always here to review your insurance coverage options to make sure they are appropriate for your particular situation. We appreciate your business very much! "
Sandra Sahadeo
February 5, 2025
"Representative very polite , friendly explained policies in every detailed answered all questions her name is Carol"
"Thank you for the review, Sandra! I'll make sure to pass the kind words along to Carol. She will appreciate them very much. She takes a lot of pride in her interactions with our policyholders! Thank you for your continued trust in our insurance agency! "
Cyn Wright
January 24, 2025
"I love this office! I always receive the best customer service from experienced, knowledgeable and honest staff! Due to your hard work and expertise, I was able to navigate, understand and realize the best insurance options for me and my family!"
"Thank you, Cynthia! We really appreciate you taking the time to review your experience with our insurance agency! "
Shelly Kalinowski
January 10, 2025
"Loved talking with Carol. She went over everything to start our new policy."
"Thanks for taking some time to post your review, Shelly! Carol is awesome! "
Frank Reynolds
November 12, 2024
"Couldn't be happier with the process of switching to State Farm. Jess Burnett has been incredible -- she is kind, supportive, and extremely informed. She helped make the transition a breeze, and we're extremely confident in the decision — in large part thanks to her help!"
"Thanks for the glowing review, Frank! Jess is awesome and we are very lucky to have her! Glad to hear you had such a great experience with her! We appreciate your business very much! "
Shyanne Lanahan
October 11, 2024
"John Stephens office, specifically Carol who works here, has been AMAZING with adding, updating, canceling, all different types of policies for myself and my husband. Any questions I've had, she's answered or called me back with answers. We won't ever be insured anywhere else. Amazing service and personable people."
"Aww, thank you, Shyanne! It means a lot to us when people recognize and appreciate the efforts we take to provide the best possible insurance experience! Thank you for taking the time to leave us a review! "
John M.
October 2, 2024
"Jessica Burnett of this diligently the time to consider our needs and find the right coverage for us. Excellent service."
"Thanks, John! Everyone's insurance needs are different so we like to make sure whatever recommendation we provide is appropriate for your personal situation. Jessica won't steer you wrong! "
John Manry
September 28, 2024
"Jessica was helpful and patient as we walked through home and auto insurance options."
"We are very lucky to have Jessica here at John Stephens State Farm Agency! Thanks for taking time to leave a review. She will appreciate the shout-out! "
Lisa Stickline
September 23, 2024
"Always helpful, professional and super friendly."
"Thank you for the kind words! We try to make sure our clients have the best insurance experience possible! "
David Jones
September 10, 2024
"Top notch agency! You will not find any better service guaranteed. John and his staff go above and beyond for customers to fit their specific needs. Highly recommended!"
"Thanks, Dave! Very much appreciate your continued business and trust in my agency! "
Mike Dachino
September 7, 2024
"Always extremely helpful and easy to work with!"
"Thanks, Mike! We know insurance can sometimes be frustrating and we certainly strive to provide the best experience for our clients! I appreciate you taking a minute to post your review! "
William Martin
September 5, 2024
"Carol is awesome!"
"We agree! We think every insurance agency should have a "Carol"! We consider ourselves very lucky to have THE Carol!"
Derek D'Achino
September 5, 2024
"Everyone is very professional at this office and very confident on what they know and tell me"
"Thank you for the kind words, Derek! We appreciate your business and the continued trust you have in our office! "
Billy Haywood
September 4, 2024
"I was really impressed with Carol,she was really professional, hardworking and funny,it was a pleasure doing business with this branch."
"Thanks so much for taking the time to leave a review, Billy! I am very lucky to have Carol working with me to help take such good care of our clients! She truly is professional, hardworking and she certainly THINKS she is funny! Haha :) We appreciate you trusting us with your insurance needs! "
1994admiralblueZR1
July 26, 2024
"I’ve had State Farm my whole life. Been with John for 4 years since I moved to Jarrettsville Md. super service. Zero issues. Thank you!!!"
"Thank you for taking the time to share your insurance experience with our office! We appreciate the kind words very much! "
Loraine
July 24, 2024
"I spoke with Carol first who assisted me with issues on 2 of our vehicles. Then I had to call back & spoke with John who explained everything to me on having the claims submitted & how to get it moving. He transferred me to the claims area which there was a 5-10 minute hold time. He texted me to let me know until a claims rep came on the line. John & his staff were really professional, friendly & very helpful. Thank you!"
"Thank you so much for taking some time to post this review, Loraine! We are here to help make sure the claims process goes smoothly! "
Sue Riecke
July 15, 2024
"I have been with John Stephens office for many years. My experience when contacting their office has always been positive. They are always attentive and go above and beyond to help you. I am giving a shout out to Carol who has been Awesome to work with on my recent inquiries."
"Thank you, Sue! We appreciate your continued trust in our agency! I'm glad you had a chance to work with Carol; she's fantastic! "
Tiffany Burk
July 12, 2024
"John Stephens and his staff are amazing! They are always so helpful, patient and such a joy to deal with. They always go above and beyond to help!"
"We appreciate your business very much, Tiffany! Glad to hear we have provided you with a positive insurance experience! "
Jonathan Braun
July 10, 2024
"The John Stevens agency is great! The best local insurance agency in the areas. Highly recommend."
"Thanks, Jonathan! We certainly agree! "