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State Farm® Insurance Agent John Stephens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
William Martin
September 5, 2024
"Carol is awesome!"
Derek D'Achino
September 5, 2024
"Everyone is very professional at this office and very confident on what they know and tell me"
"Thank you for the kind words, Derek! We appreciate your business and the continued trust you have in our office! "
Billy Haywood
September 4, 2024
"I was really impressed with Carol,she was really professional, hardworking and funny,it was a pleasure doing business with this branch."
"Thanks so much for taking the time to leave a review, Billy! I am very lucky to have Carol working with me to help take such good care of our clients! She truly is professional, hardworking and she certainly THINKS she is funny! Haha :) We appreciate you trusting us with your insurance needs! "
1994admiralblueZR1
July 26, 2024
"I’ve had State Farm my whole life. Been with John for 4 years since I moved to Jarrettsville Md. super service. Zero issues. Thank you!!!"
"Thank you for taking the time to share your insurance experience with our office! We appreciate the kind words very much! "
Loraine Frey
July 24, 2024
"I spoke with Carol first who assisted me with issues on 2 of our vehicles. Then I had to call back & spoke with John who explained everything to me on having the claims submitted & how to get it moving. He transferred me to the claims area which there was a 5-10 minute hold time. He texted me to let me know until a claims rep came on the line. John & his staff were really professional, friendly & very helpful. Thank you!"
"Thank you so much for taking some time to post this review, Loraine! We are here to help make sure the claims process goes smoothly! "
Sue Riecke
July 15, 2024
"I have been with John Stephens office for many years. My experience when contacting their office has always been positive. They are always attentive and go above and beyond to help you. I am giving a shout out to Carol who has been Awesome to work with on my recent inquiries."
"Thank you, Sue! We appreciate your continued trust in our agency! I'm glad you had a chance to work with Carol; she's fantastic! "
Tiffany Burk
July 12, 2024
"John Stephens and his staff are amazing! They are always so helpful, patient and such a joy to deal with. They always go above and beyond to help!"
"We appreciate your business very much, Tiffany! Glad to hear we have provided you with a positive insurance experience! "
Jonathan Braun
July 10, 2024
"The John Stevens agency is great! The best local insurance agency in the areas. Highly recommend."
"Thanks, Jonathan! We certainly agree! "
Carol ONeill
June 4, 2024
"Great agent and spectacular service"
Ricky Deiterich
May 21, 2024
"Carol is fantastic to deal with and goes out of her way to help"
robin cummings
May 21, 2024
"They are always prompt with relaying information on your accounts"
Roy G
January 23, 2024
"I have been with John at State Farm in Jarrettsville MD for years now and I am very happy with the service and the fair prices on car insurance ! Today I spoke with Amber who answered all my questions and gave me prices on my truck insurance ! I recommend them to all my family and friends!!! Glen Glass - Aberdeen"
Jessica Burnett
November 3, 2023
"People are very nice and go out of way to help."
Robin Willard
April 18, 2023
"Very friendly and helpful. I would highly recommend them."
David Burnett
March 24, 2023
"The agents seam to really care and they saved me about $1200 a year!"
Rachel Plitnick
March 23, 2023
"John and his team are superstars. It’s clear they are dedicated to their clients and strive to be the best they can be in their industry."
Crystal Deiterich
March 23, 2023
"Appreciate all the help with questions as they have come up recently for my family."
jason wright
March 23, 2023
"Very professional, worked out many different price quotes for me. We found exactly what would work best and went with it. I'm very happy with the service."
Jill Dougherty
March 23, 2023
"The best customer service in the harford county area with such a friendly helpful staff."
Frances Clendening
January 20, 2023
"I had to have a paper sign immediately by 12am that morning so my insurance didn't get cancelled My agent at state farm was to far to make it on time So I found John Steph's a agent closer to me a woman in his office I believe her name was Jennifer ( not positive)was so friendly I'm thinking of changing agents"
Melanie Merriken
June 23, 2022
"I stopped in on the spur-of-the-moment. He was helpful and friendly, plenty of parking out back."
Maya Senior
March 23, 2022
"This was my first time getting car insurance and State Farm’s representative Pamela Betz made it such a flawless and stress free experience. She is extremely patient and did her very best to make sure that I had a good understanding of my policy! It was avery seamless induction into State Farm benefits and coverage to say the least."
David ferrell
October 7, 2021
"Megan was very helpful during this process. My wife and I had been dealing with other life issues and she did not put any unwanted pressure on us. At the end of the day our coverage was better than we currently had and the cost was significantly less. Very happy that we made the switch and to have a local agent again gives me additional peace of mind."
Frank Cain
August 24, 2021
"I recently switched from another provider to State Farm Insurance and must say it has been a pleasure working with the John Stephens State Farm staff - especially Megan Nye who has made the process smooth and painless. Megan conducts herself with the highest professionalism and has made sure that my family and I have the appropriate coverage for our home and cars. John Stephens State Farm insurance has exceeded my expectations and I would give them the highest recommendation."
Jo Isen
July 23, 2021
"Awesome Insurance agents"